Gulfstream Aerospace has opened its first dedicated customer support center in Singapore. The move marks a significant expansion in the company’s ability to serve the region’s rapidly growing fleet of large-cabin business jets.
The new office sits at Jet Aviation’s facility at Seletar Airport. Announced June 11, it’s now operational and staffed by eight Gulfstream professionals—customer technical managers, a field service representative, materials and quality specialists, and a regional sales manager. The timing addresses real capacity constraints. Ultra-long-range operators across Asia increasingly depend on G700 and G650ER aircraft for transoceanic missions.
“Gulfstream is seeing increased activity across Asia, and Singapore was a natural choice for our next Customer Support expansion given its role as a leading aerospace hub,” said Lor Izzard, Senior Vice President of Gulfstream Customer Support. “Adding this dedicated on-site team allows us to deliver a more seamless and convenient service experience for customers across the region.”
Fleet Growth Driving Regional Expansion
The numbers back the investment. At the end of 2025, Asia-Pacific operators flew 12 G700s—more than 10% of the global fleet just 18 months after the aircraft entered service in March 2024. Hong Kong leads with three based G700s, followed by Vietnam with two. Australia, China, Japan, and Taiwan have also taken deliveries. India received its first G700 in February 2026.
The G650ER remains dominant across the region. Both aircraft demand sustained technical support for their complex avionics and systems. The G700 is essentially a 10-foot fuselage stretch of the G650ER, with a 7,750-nautical-mile range that enables nonstop flights from Beijing to New York—the kind of extended operations requiring robust regional maintenance infrastructure.
Jet Aviation Singapore operates as one of only six Gulfstream factory-authorized service centers globally and has maintained comprehensive maintenance capability since 1995. The partnership spans more than two decades—Jet Aviation held Gulfstream authorization since 1996. The new dedicated support office leverages that existing infrastructure and expertise.
Parts Hub Signals Long-Term Commitment
Gulfstream operates a 5,000-square-foot parts distribution center at the same location. It holds over $70 million in spare parts inventory and fulfills more than 70 percent of regional orders. This represents a strategic commitment. Gulfstream is advancing a long-term strategy to expand in-house component support and accelerate parts availability for operators facing tight turnaround pressures on intercontinental schedules.
The Singapore hub complements Gulfstream’s broader Asia-Pacific network—nine field service representatives, three FAST (Field and Airborne Support) Teams positioned for rapid AOG response, and 10 authorized warranty facilities across the region.
Competitive Pressure Mounting
The expansion reflects intensifying competition for Asia-Pacific service dominance. Bombardier announced plans in 2025 to nearly double its footprint at Seletar Aerospace Park, signaling that premium business jet OEMs view Singapore as a critical regional battleground. Gulfstream’s order backlog sits at $21.8 billion with forecasted 2026 deliveries around 160 aircraft. Securing service infrastructure ahead of demand curves makes commercial sense.
The final G650 was completed in February 2025. The installed base of regional G650ERs is now finite and mature, requiring Gulfstream to commit to long-term MRO support for operators planning 20-plus-year aircraft lifecycles. The dedicated Singapore center signals that commitment credibly.
Watch for whether this model expands to other Asia-Pacific hubs. Gulfstream’s confidence in the region’s growth trajectory—backed by concrete infrastructure investment—suggests the Singapore center is a template, not an outlier.
Sources
- Aviation News Online
- AeroTime
- MRO Business Today
- Asian Aviation
- Corporate Jet Investor
- Gulfstream Aerospace Press Release
- Jet Aviation Corporate Communications
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