Icelandair Business Class Review
As someone who flies transatlantic regularly, I’ve tried most carriers’ business class products. Icelandair’s Saga Class falls somewhere in the middle – not ultra-luxury, but solid value for what you pay. Traveling in business class makes a real difference on long flights, and here’s my honest assessment.
Booking and Check-In
Booking is straightforward through their user-friendly website. Upon booking, you receive detailed information about your flight. Online check-in opens 36 hours before departure for seat selection. Airport check-in is smooth with dedicated counters for business class – probably should mention this saves significant time during busy periods.
Airport Lounge Access
Business class passengers access Icelandair’s Saga Lounge at Keflavik Airport. The lounge is spacious with comfortable seating, Wi-Fi, and a selection of newspapers and magazines. Food options include light snacks and various drinks including alcoholic beverages. The space is quiet and well-maintained.
Onboard Experience
Boarding is prioritized for business class. The cabin on Icelandair’s B757 features a 2-2 configuration. Seats are wider than economy with additional legroom and greater recline. The seats don’t lie flat, but they’re comfortable for medium-haul flights. That’s what makes this product well-suited for the North Atlantic routes Icelandair specializes in.
Amenities and In-Flight Entertainment
You receive a complimentary amenity kit including an eye mask, dental kit, and skincare products. Noise-canceling headphones are provided. Entertainment includes a personal screen with good movie, TV show, and music selection. The interface is intuitive. Onboard Wi-Fi is available for purchase.
Dining
Dining starts shortly after takeoff. The menu varies by route and time of day with typically two meal services on long-haul flights. Pre-meal drink service offers wines, beers, and spirits. Meals are served on ceramic plates with metal cutlery. Food quality is generally good, featuring Icelandic and international dishes. Dietary preferences are accommodated if requested in advance.
Service
The cabin crew are attentive and professional, making frequent rounds to ensure passenger comfort. Personal requests are handled promptly. The service feels personalized, though not at ultra-luxury levels. Still more than satisfactory.
Rest and Comfort
Though seats don’t fully recline, they offer sufficient comfort. The additional space allows for better sleeping positions than economy. The cabin is relatively quiet with the crew minimizing disturbances. Blankets and pillows are provided.
Arrival and Disembarkation
Business class passengers disembark first. At Keflavik Airport, immigration is generally efficient. Connecting flights often allow fast-track security access.
Value for Money
Weigh the benefits: more comfort, better service, lounge access. For many travelers, these benefits justify extra expense. Compared to other European carriers, Icelandair offers a competitive product with good value.
Final Thoughts
Icelandair’s business class is a pleasant and worthwhile upgrade. The combination of better seating, onboard service, and airport amenities enhances the travel experience. For frequent flyers and those seeking more comfort, it’s worth considering.
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